Privacy Policy for Smematrimony.com

Effective Date: October 10, 2023

Welcome to smematrimony.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our matrimonial services, including any associated payment gateways. By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information from users, including:

2.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, date of birth, and gender. This information is collected during the registration process and when you update your profile.

2.2. Payment Information: If you choose to purchase a premium membership or any other paid services, we may collect payment information, such as credit card numbers, billing addresses, and other transaction-related data. This information is collected through our secure payment gateway.

2.3. User-Generated Content: We may collect information you provide in your profile, including photos, videos, and textual information that you choose to share with other users on the platform.

2.4. Usage Data: We automatically collect information about how you use our website, such as your IP address, device type, browser information, pages visited, and the date and time of your visits.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. Providing Services: To provide our matrimonial matchmaking services, including connecting users with potential matches, sending notifications, and facilitating communication between users.

3.2. Payment Processing: To process payments for premium memberships and other paid services through our secure payment gateway.

3.3. Personalization: To customize your experience on our website, including recommending potential matches based on your profile information and preferences.

3.4. Communication: To communicate with you about your account, service updates, promotions, and other relevant information via email or other channels you have provided consent for.

3.5. Analytics: To analyze and improve the performance, usability, and effectiveness of our website and services.

3.6. Legal Compliance: To comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect our rights and the rights of others.

4. Data Security

We take data security seriously and implement reasonable measures to protect your personal information. This includes encryption, access controls, and regular security audits to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices

You have the following choices regarding your personal information:

5.1. Access and Correction: You can access and update your personal information by logging into your account and editing your profile.

5.2. Communication Preferences: You can choose to opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails.

5.3. Account Deletion: You can request the deletion of your account by contacting us at info@smematrimony.com. Please note that some information may be retained for legal or legitimate business purposes.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through the platform or by email.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact us at info@smematrimony.com.

Thank you for trusting www.smematrimony.com. We are dedicated to providing a safe and enjoyable experience for our users.